Privacy Policy – Slots Amigo Casino

This Privacy Policy explains what personal data Slots Amigo Casino collects, why it is collected, how it is stored and how you can exercise your rights over it. We are committed to handling your data responsibly and in line with applicable data protection principles.

1. Data We Collect

When you register and use Slots Amigo Casino, we collect the following categories of personal information:

  • Identity data — full name, date of birth, government ID details provided during KYC
  • Contact data — email address, home address, telephone number
  • Financial data — payment method details, deposit and withdrawal history
  • Technical data — IP address, browser type, device identifiers, session data
  • Usage data — pages visited, games played, session durations, betting history
  • Communication data — records of your correspondence with our support team

2. How We Use Your Data

Your personal data is used for the following purposes:

  • Processing your registration, deposits and withdrawals
  • Verifying your identity and age in line with our legal obligations (KYC)
  • Detecting and preventing fraud, money laundering and prohibited account activity
  • Sending you account-related communications, including transaction confirmations
  • Sending promotional communications (only where you have opted in)
  • Improving the casino platform based on usage patterns
  • Complying with our responsible gambling obligations

3. Data Retention

We retain your personal data for as long as your account is active and for a period following account closure as required by applicable law or our licensing obligations. Financial transaction records may be retained for a longer period in line with anti-money laundering regulations.

4. Third-Party Sharing

We do not sell your personal data to third parties. We share data with trusted third parties only where necessary:

  • Payment processors and banking partners, to facilitate transactions
  • Identity verification providers, for KYC compliance
  • Game software providers, where technical data is required to run certified games
  • Regulatory and law enforcement authorities, where required by law

5. Data Security

Slots Amigo Casino uses SSL encryption across all pages where personal or financial data is transmitted. Access to personal data within the organisation is restricted to staff who require it for their job function. We conduct regular security assessments to identify and address vulnerabilities.

6. Your Rights

Depending on your jurisdiction, you may have rights over your personal data, including:

  • Right to access — request a copy of the data we hold about you
  • Right to rectification — request correction of inaccurate data
  • Right to erasure — request deletion of your data in certain circumstances
  • Right to restrict processing — ask us to limit how we use your data
  • Right to data portability — receive your data in a structured, machine-readable format
  • Right to object — object to processing based on our legitimate interests

To exercise any of these rights, contact our support team via live chat or email. We will respond within 30 days of receiving your request.

7. Cookies

Slots Amigo Casino uses cookies to maintain your session, remember your preferences and analyse site usage. You can manage cookie preferences via your browser settings or through our Cookie Policy page. Disabling certain cookies may affect the functionality of the casino site.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The current version will always be published on this page with the effective date. Continued use of the casino after a policy update constitutes acceptance of the revised terms.

If you have questions about how your data is handled, contact our support team at any time via live chat or email. Support is available 24/7.